Wattwin needed a team with expertise in process automation (Camunda BPM) to help them deepen their integration with the branding.wattwin.title platform. We helped them to integrate this as part of their UI making a user-friendly seamless integration.
Wattwin is a cloud CRM platform that integrates a set of tools to manage and scale solar self-consumption businesses.
Wattwin helps their customers to manage their sales process and customers, automating all the engineering processes and enabling the collaboration.
Until now, automation was carried out by platform experts. Engineers who were in charge of creating ad-hoc workflows for clients. This was inefficient both for the users and for Wattwin, who needed specific technical people working on creating custom processes.
The challenge was to have a platform with a friendly and intuitive experience for non-technical users, allowing them to create their own business automations.
We developed an automation designer that was completely integrated with the Wattwin UI. This allowed both technical and non-technical customers to create their own business automations easily.
With the new workflows platform, customers can introduce their own logic to the platform or make integrations with their external systems based on triggers that happen in the CRM.
© 2023 The Crafters Lab. All rights reserved.